TIMBERLINE LODGE GENERAL POLICIES AND CANCELLATION INFORMATION
All reservations are subject to a non-refundable $50 processing fee once booked if need to cancel or change date.
Reservations cancelled in the 7 days prior to check-in date will be charged for one night.
Holiday, Long Holiday Weekend, and Peak Season Cancellation Policy (Peak season = one week before Christmas Day until one week after New Year's Day — Dates may vary, call for more information) : Reservations cancelled in the 14 days prior to check-in dates during these periods will be charged the full reservation amount
Your rate is based on the number of guests given at the time of your reservation. There will be an additional charge if more guests occupy the cabin. All reservations are confirmed and guaranteed for the number of nights specified.
Sorry, no refunds for early departures.
We ask you to please leave the cabin as you found it. All items in the cabin are inventoried. Accidents do occur!
Please let us know of any breakage, so we can replace the item for the next guest.
All cabins have coffee makers and microwaves. Those with kitchens are stocked with the basics.
*** Not supplied are condiments, spices, cooking oil, etc. ***
Please clean your pots, pans, utensils and dishes - an excessive cleaning charge of no less than $20 will be added to your bill for cabins that are left in disarray (dirty dishes, major spills & stains, trash left and Not in the Trash Can)
Smoking is not allowed in any of the cabins a $250 No Smoking Fee charge will be enforced
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Early Check-in and Late Check-out
For your convenience, an early check-in can be arranged for no charge if cabin is available.
All reservations are subject to a non-refundable $50 processing fee once booked if need to cancel or change date.
Reservations cancelled in the 7 days prior to check-in date will be charged for one night.
Reservations cancelled 24 hours prior to check-in date will be charged the full reservation amount.
Holiday, Long Holiday Weekend, and Peak Season Cancellation Policy (Peak season = one week before Christmas Day until one week after New Year's Day — Dates may vary, call for more information) : Reservations cancelled in the 14 days prior to check-in dates during these periods will be charged the full reservation amount
Your rate is based on the number of guests given at the time of your reservation. There will be an additional charge if more guests occupy the cabin. All reservations are confirmed and guaranteed for the number of nights specified.
Sorry, no refunds for early departures.
We ask you to please leave the cabin as you found it. All items in the cabin are inventoried. Accidents do occur!
Please let us know of any breakage, so we can replace the item for the next guest.
All cabins have coffee makers and microwaves. Those with kitchens are stocked with the basics.
*** Not supplied are condiments, spices, cooking oil, etc. ***
Please clean your pots, pans, utensils and dishes - an excessive cleaning charge of no less than $20 will be added to your bill for cabins that are left in disarray (dirty dishes, major spills & stains, trash left and Not in the Trash Can)
Smoking is not allowed in any of the cabins a $250 No Smoking Fee charge will be enforced
==================================
Early Check-in and Late Check-out
For your convenience, an early check-in can be arranged for no charge if cabin is available.
Late check-out by 2PM may be available for an additional fee of $20.00.
Normal check-in time is 4:00 pm, and check-out by 11:00 am.
NO-SHOWS will be charged
the full reservation amount!
Changes to a Confirmed Reservation
We will be happy to change the dates of your stay or your cabin if possible. However, this will incur a $50 change fee.
Firewood Available
We sell firewood for $6.50 per bundle, and Duraflame logs for $3.79 each .
Please Note: The Timberline Lodge Policies and Prices are subject to change without notice.
This policy has been updated and reviewed on 03/09/2014 and is in effect.
Timberline Lodge is pet friendly lodging in Big Bear Lake, CA
Pet Fees and Pet Policy:
Pets are welcome but subject to approval by management on a case by case basis depending on the size and breed of the animal. There is a pet charge of $15.00 per pet per night . Please be sure to bring and use your personal sheets and towels to cover couches and beds before letting your dogs lounge.
Pet Fees and Pet Policy:
Pets are welcome but subject to approval by management on a case by case basis depending on the size and breed of the animal. There is a pet charge of $15.00 per pet per night . Please be sure to bring and use your personal sheets and towels to cover couches and beds before letting your dogs lounge.
